ACCOUNT & DATA
Delete your
AquaAR account.
Your data is yours. You can ask Improvis LLC to permanently delete your AquaAR account and all associated account data.
You don’t need to reinstall the app or sign in to send a request.
Send a deletion request
Email us from the email address you use with AquaAR. Include your AquaAR username, if you know it, so we can find the right account.
Request deletion by emailOpens your email app. You can also write directly to
info@improvismail.com.
We may reply to verify that you own the account before deleting it. Never send your password or Google verification codes.
What gets deleted?
Your AquaAR account and all data associated with it, including:
- Account profile, username and email address
- Saved fish scans, images and custom avatars
- Aquarium, collection and game progress
- Other data linked to your AquaAR account
Within 30 days
We process your request and delete all associated account data within 30 days of your request. No account data is retained after deletion is completed.
Before you send your request
Deletion is permanent
Your saved fish, aquarium and progress cannot be restored once deletion is complete.
Your Google account stays
This deletes your AquaAR account and app data. Your Google account will stay active.
Parents & guardians
You can request deletion for your child. Include their AquaAR account email or username; we may contact you to verify the request.